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SOLO - Search Oxford Libraries Online: Help/Feedback

If you need help with SOLO, take a look at this guide for tips on searching, managing results and using your SOLO account.

Live Chat

  • Term time:: Live Chat is available 9 am to 7pm Monday to Friday, Saturday and Sunday 10am to 4 pm
  • Vacation: Live Chat is available 9 am to 5pm Monday to Friday
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SOLO - Getting started


  • For immediate help during working hours, please chat to us via Live Chat or talk to a member of library staff.
  • For all other feedback including questions, comments, requests or if you notice anything odd about the information in SOLO, please email

SOLO Top Tips

Video created by Becci Hutchins and Catherine Dockerty. Created 18th May 2020.