Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Testing: Backup of Managing your references: Contact us


If you're having an issue with a reference management tool, please email us at the address below. Please give us as much information as you can, particularly:

  • Your Department/Faculty or subject area
  • The reference management tool or software you are using (RefWorks, EndNote, Mendeley, Zotero etc.)
  • The operating system of the machine you are using (Windows 10, Mac OS X Mountain Lion etc.)
  • The browser you are using (Chrome, Firefox, Internet Explorer, Safari etc.)
  • The word processor you are using (Word, Pages etc.)

Contact us at