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Reader Survey: Reader Survey 2016

A little survey, a BIG result

>Take the reader survey 2016

During February we will be inviting all members of the University of Oxford and Bodleian Libraries cardholders to complete our short online reader survey. This will enable us to assess user satisfaction with and expectations of our libraries, collections and library services.

The survey seeks feedback on a number of areas including the provision of information resources, the libraries as a space for study, how staff interact with readers, information skills and support, and overall satisfaction with library support for research, teaching and learning.

The survey is open to all readers who have used the physical libraries or online collections. The survey should take on average 10 minutes to complete. Responses are confidential and no identifying links between responses and the individual responding will be retained.

As a thank you for completing the survey, participants can choose to enter a prize draw to win one of ten £50 Amazon vouchers.

We are using a standardised survey tool (LibQual+) for our Reader Survey. LibQual+ is used by over 1,200 academic libraries worldwide and therefore enables us to benchmark our performance against comparative institutions. Find out more about LibQUAL+.

We have listened to the feedback we received last time we ran a reader survey using LibQual+ and have made the survey more user-friendly and customised it for Oxford.

If you have any questions about the Reader Survey 2016, please look at our FAQs or email Frankie Wilson on survey@bodleian.ox.ac.uk.

Contact us

Subject Specific Enquiries

If you have a subject enquiry please contact your subject librarian.

General Enquiries

Email: reader.services@bodleian.ox.ac.uk

Telephone: 01865 277162

Post: Main Enquiry Desk, Bodleian Library, Broad Street, Oxford OX1 3BG

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Please contact usered@bodleian.ox.ac.uk

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