Wireless access to the internet and electronic resources is available in the Library.
The networks which are available for you to connect to in the Library are called eduroam and OWL. You will be able to see other networks (including ones with ‘Queens’ in the name), but you should not attempt to connect to these.
To connect to either eduroam or OWL, you will first need to register for a remote access account. Visit the IT Services website and click on the Manage Accounts link at the top of the screen to access the self-registation page. Once registered, your remote access username will be the same as your Single Sign-On username, but your password will be different.
Once you have a remote access account, you will be able to use these as your login details to access eduroam. Note that your username should be entered with the suffix @ox.ac.uk, i.e. in the form firstname.lastname@example.org (NOT email@example.com)
To use Eduroam, you may need to change some settings on your computer. Instructions on how to connect to eduroam are available on the IT Services website. Printed copies are also available at the enquiry desk.
Eduroam can also be used at participating institutions both in the UK and around the world. More information is available on the JANET website.
The OWL network requires that you also have VPN software installed on your computer. You can download this for free from the IT Services website self-registration pages.
You can connect to OWL without entering any credentials but you will only be able to access sites in the University domain, including the IT Services site if you need to register for a remote access account or download the VPN software.
For more information on how to use the VPN with OWL, visit the OWL page on the IT Services website.
As Eduroam does not require VPN software, we recommend that you use this network in preference to OWL.
Library staff are always happy to help. Come and see us at the enquiry desk or email firstname.lastname@example.org.
For complicated technical problems we may need to refer you to IT support email@example.com.
The IT Office is open for drop in surgery Monday-Thursday during term from 2:15-3:15 pm.
You might be able to find the information you need on the IT Services website .
There is a multifunctional printer/scanner/photocopier in the New Library. This uses the same system as the Moffatt Room printers. Printing or photocopying on it counts as part of your free Queen's printing allowance.
To print a document, email it as an attachment to firstname.lastname@example.org. You can then pick up your printing from any of the printers, including the one in the Library. You will need your University Card to collect your printing.
If you would like a member of staff to show you how to print or use any of the other functions of the printer (e.g. scanning to email or photocopying), please come and see us at the enquiry desk.
Detailed instructions on how to use the printer can be found on the Printing tab.
All the desks in the New library have power sockets and most desks in the Lower Library have them in the skirting around the edge of the bookshelves. If you plug your laptop into these sockets, please make sure you don’t cause a trip hazard for people browsing the shelves.
Every desk in the Upper Library has power points, under the lip of the desk..
Save your work regularly. The Library cannot take responsibility for work lost as a result of power outages.